Contact information

Contact E-Scooter License

We answer questions about a product, compatibility or your order at ecosiamaxlimited@gmail.com.

For questions about an order, please include your order number. For a compatibility enquiry, the exact model name and your vehicle's firmware version help us. Do not send passwords or complete payment details.

Company

ECOSIAMAX LIMITED
FLAT 1506, 15/F, CHEUNG FUNG COMM BLDG
21–25 CHEUNG SHA WAN ROAD, SHAM SHUI PO
HONG KONG

Withdrawal and complaints

You can also send a clear statement of withdrawal to the email address given above. The conditions, time limits and model form are set out in our Withdrawal and Refund Policy.

If a product does not work as agreed, please describe the fault and the model used. Your statutory rights in the event of defects remain in place.